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Persons posing as water company employees

Be alert for persons posing as water company employees to gain entrance to your home. Water company employees carry color photo id cards which they will show you upon request. To confirm the identity of an employee, please call 1-909-822-2201.

 

Fontana Water Company will not call customers to request bank account information. Customers are only asked for bank account information when they contact Fontana Water Company and request setting up AutoPay service. Please do not give personal information to any unknown caller.

 

 

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  • Home
  • Customer Services
    • Programs & Services
      • Pay My Bill
      • How to Apply For Service
      • Shut Off For Repair
      • California Alternative Rates For Water (CARW)
      • Critical Care/Third Party Notification
      • Water Audits
    • Service Map
    • Your Meter
    • Conservation
    • Residential Information
    • General FAQs
    • Cross-Connection Control Program FAQs
    • Dig Alert
    • Safety & Emergency Preparedness
    • Emergency Messaging
    • Understanding Your New Water Bill
    • Billing Information
  • Conservation
    • Rebate and Conservation Programs
    • Regulation
    • Tips
    • Drought Tolerant Landscaping
    • Kids Korner
  • Water Quality & Supply
    • Water Quality
    • Water Sources
    • Water Treatment
    • Public Health Goal Report
    • Lead and Copper Monitoring
    • Water Quality Reports
    • 2015 Urban Water Management Plan
    • Partners
  • Rates & Regulatory
    • Latest Rates & Regulatory Updates
    • Tariff Book
      • General Rate Schedules
      • Preliminary Statement
      • Rules
      • Forms
      • Contracts & Deviations
      • Other Tariffs
    • Advice Letter Filings With CPUC
    • Contact Information
  • Doing Business With Us
    • Products & Services We Purchase
    • Supplier Diversity
      • Calendar of Events
      • Vendor Information Form
  • Contact Us

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Logo
  • Home
  • Customer Services
    • Programs & Services
      • Pay My Bill
      • How to Apply For Service
      • Shut Off For Repair
      • California Alternative Rates For Water (CARW)
      • Critical Care/Third Party Notification
      • Water Audits
    • Service Map
    • Your Meter
    • Conservation
    • Residential Information
    • General FAQs
    • Cross-Connection Control Program FAQs
    • Dig Alert
    • Safety & Emergency Preparedness
    • Emergency Messaging
    • Understanding Your New Water Bill
    • Billing Information
  • Conservation
    • Rebate and Conservation Programs
    • Regulation
    • Tips
    • Drought Tolerant Landscaping
    • Kids Korner
  • Water Quality & Supply
    • Water Quality
    • Water Sources
    • Water Treatment
    • Public Health Goal Report
    • Lead and Copper Monitoring
    • Water Quality Reports
    • 2015 Urban Water Management Plan
    • Partners
  • Rates & Regulatory
    • Latest Rates & Regulatory Updates
    • Tariff Book
      • General Rate Schedules
      • Preliminary Statement
      • Rules
      • Forms
      • Contracts & Deviations
      • Other Tariffs
    • Advice Letter Filings With CPUC
    • Contact Information
  • Doing Business With Us
    • Products & Services We Purchase
    • Supplier Diversity
      • Calendar of Events
      • Vendor Information Form
  • Contact Us

Contact Us

  • 15966 Arrow Route
    Fontana, CA 92335
  • Tel: 1-909-822-2201
    Fax: 1-909-823-5046
  • Office Hours: 8am - 5pm (M-F)
    After Hours: 1-909-428-8746

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